Rating:
- APPALLING CUSTOMER NON-SERVICE
I bought this game for my 7 year old. It has a lot of features that he can grow into. Unfortunately, after less than 5 hours of use it stopped working. It was less than a month old. I phoned sony customer "service" several times. They were very unhelpful, in fact quite rude on the phone. Their attitude was that it was no big deal and they would send me information on how to return it. They never did. So I went to the website and filled out a request to return the psp. An email from Sony said that they would be sending me information on how to return the psp. That was more than a week ago. So for the last 3 weeks, at a time when I really needed this game for my son, it has been inoperable. What happened to the day when if you bought something from a retailer and it broke almost immediatly, you just took it back and got a new one? To say that dealing with Sony has been frustrating is a wild understatement. I had been considering buying my son a new PS3 but I now know I will be geting him the Wii instead. This may be a great game. My brief experience with it was very positive. However. trying to replace a defective psp has been a truly awful experience and I'm sure Sony will lose market share once others reveal similar experiences.
- Good Buy!
- This case does not fit the PSP 2000 (Slim)
- Not quite what i expected.
- Good protection
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